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Visitor Guidelines

St. Francis Medical Center recognizes and embraces the important role that visitors play in the mental well-being and recovery of patients, while remaining vigilant in following infection prevention guidelines. As such, the hospital’s Family and Visitor Guidelines have been updated, in accordance with Los Angeles County Department of Public Health recommendations, updated February 7, 2022.

Effective February 8, 2022, hospital visitors are required 1) To show proof of being fully vaccinated, or 2) Provide documentation of a negative SARS-CoV-2 test where the specimen collection occurred within one day of visitation for antigen tests, and within two days of visitation for PCR tests.

"Fully Vaccinated" means two weeks or more after receiving the second dose of the COVID-19 vaccine in a 2-dose series (Pfizer-BioNTech or Moderna or vaccine authorized by the World Health Organization), or two weeks or more after receiving a single-dose vaccine (Johnson and Johnson [J&J]/Janssen).

Pursuant to the California Department of Public Health Guidance for Vaccine Records Guidelines & Standards, only the following modes may be used as proof of vaccination:

1. COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered); OR

2. A photo of a Vaccination Record Card as a separate document; OR

3. A photo of the client's Vaccination Record Card stored on a phone or electronic device, OR

4. Documentation of COVID-19 vaccination from a health care provider; OR

5. Digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type.

Unvaccinated or incompletely vaccinated visitors are eligible for indoor visits only if they can show documentation of a negative SARS-CoV-2 test where the specimen collection occurred within one day of visitation for antigen tests, and within two days of visitation for PCR tests and for which the test results are available at the time of entry to the facility. Unvaccinated or incompletely vaccinated visitors with history of COVID-19 within the prior 90 days may provide documentation of recovery from COVID-19 in lieu of testing.

Visitors may use either PCR testing or antigen testing. Any PCR or antigen test used must either have Emergency Use Authorization by the U.S. Food and Drug Administration or be operating per the Laboratory Developed Test requirements by the U.S. Centers for Medicare and Medicaid Services.

The following visitors are exempt from the vaccination and testing requirements of this Order:

1. Visitors who are visiting a patient in critical condition, when death may be imminent.

2. In emergent situations, parent or guardian visitors of pediatric patients, a support person for a labor and delivery patient, support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment and a person visiting for bonding visits including in-room stay with a newborn and hospitalized parent. For subsequent visits following the emergent situation and as soon as reasonably possible thereafter, but no longer than 72 hours, these visitors must comply with the vaccine verification or applicable testing requirements.

All visitors and support persons must:

  • Stay in the patient’s room. Visitors and support persons will be screened upon entry for fever and COVID-19 symptoms and be asymptomatic for COVID-19 and not be a suspected or recently confirmed case.
  • Wear a well-fitted mask with good filtration (N95, KF94, KN95, or surgical masks are preferred over cloth face coverings) at all times during any visitation at the facility;
  • Wear any other personal protective equipment (PPE) while in the patient's or resident's room that facility personnel deem appropriate to the situation; and
  • Physically distance from facility personnel and other patients/ residents/visitors that are not part of their group at all times during any visitation at the facility.

Visitor movement is limited in the facility. For example, visitors should not walk around in hallways of the facility and must go directly to and from the patient's room.

Two visitors from the same household are allowed at any given time to visit with patients.

Visitation guidelines are set forth for the following patient categories regardless of pandemic tier level:

  • Pediatric Patients - Pediatric patients are allowed up to two support persons at a time. For NICU patients, the facility permits two designated support persons that may visit at the same time.
  • Labor and Delivery Patients - Up to two support persons are allowed to be present with the patient. In addition to the support person(s), a doula, if desired by the patient, is permitted to be present if prior arrangements have been made with the hospital and the doula complies with hospital PPE and infection control guidelines.
  • Surgery Patients - Up to two visitors will be permitted until the patient is taken into Surgery Preparation (provided social distancing can be accomplished). Visitors will be called by the hospital staff when the patient is ready for discharge and can be picked up at the designated location.
  • Patients at End-of-Life - For their continued mental health and well-being, up to two visitors will be allowed to be present with the patient.
  • Patients with Physical, Intellectual, and/or Developmental Disabilities and Patients with Cognitive Impairments - The presence of a support person is essential to patients with physical, intellectual, and/or developmental disabilities and patients with cognitive impairments. Up to two support persons will be allowed to be present with the patient. The patient, especially those with prolonged hospitalization, or family/patient representative may designate two support persons.

We are dedicated to the care of our patients and committed to providing a safe and healing setting that fosters the treatment and recovery process. Thank you for your support.

If you have any questions, please contact our Public Safety team at (310) 900-8593.