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Visitor Guidelines

Updated Visitation Guidelines During COVID-19

St. Francis Medical Center recognizes and embraces the important role that visitors play in the mental well-being and recovery of patients, while remaining vigilant in following infection prevention guidelines. As such, the hospital’s Family and Visitor Guidelines have be updated, in accordance with Los Angeles County Department of Public Health recommendations, effective Tuesday, March 23, 2021.

All visitors and support persons must stay in the patient’s room. Visitors and support persons will be screened upon entry for fever and COVID-19 symptoms and must be asymptomatic for COVID-19 and not be a suspected or recently confirmed case.

Visitors and support persons must wear a face covering upon entry and at all times within the facility, and must comply with instructions on personal protective equipment (PPE) while in the patient’s room.

Visitors should maintain physical distancing from other visitors not from the same household, as well as from the hospital staff at all times.

Visitors do not need to be designated in advance by the patient; however, each visitor is subject to screening for fever and COVID-19 symptoms and must wear a face covering upon entry and at all times within the facility, and other personal protective equipment (PPE) as appropriate while in the patient's room.

Visitor movement is limited in the facility. For example, visitors should not walk around in hallways of the facility and must go directly to and from the patient's room.

Visitation guidelines are set forth for the following patient categories:

  • Pediatric Patients - Pediatric patients are allowed up to two support persons at a time. For NICU patients, the facility permits two designated support persons that may visit at the same time.
  • Labor and Delivery Patients - Up to two support persons are allowed to be present with the patient. In addition to the support person(s), a doula, if desired by the patient, is permitted to be present if prior arrangements have been made with the hospital and the doula complies with hospital PPE and infection control guidelines.
  • Surgery Patients - Up to two visitors will be permitted (provided social distancing can be maintained) until the patient is taken into the Surgery Preparation area. Visitors will be called by the hospital staff when the patient is ready for discharge and can be picked up at the designated location.
  • Patients at End-of-Life - For their continued mental health and well-being, up to two visitors will be allowed to be present with the patient.
  • Patients with Physical, Intellectual, and/or Developmental Disabilities and Patients with Cognitive Impairments - The presence of a support person is essential to patients with physical, intellectual, and/or developmental disabilities and patients with cognitive impairments. Up to two support persons will be allowed to be present with the patient.

If you have any questions, please contact our Public Safety Department at 310-900-8593.

Thank you for your cooperation. We appreciate your support of our efforts to safeguard the health of your loved ones, our patients, and staff.