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Family Life Center FAQ - English

Lea las preguntas frecuentes en Español aquí.

What is the contact number for the Family Life Center?
Where is the Family Life Center located?
Do you offer free parking?
How do I enter the Family Life Center?
Do you have private rooms?
How do I pre-register?
Can my partner stay overnight?
What are your current visitor guidelines?
What should I bring with me when it is time to deliver?
How many people can be in the delivery room with me?
Is St. Francis Medical Center a Baby-Friendly hospital?
How long will I be in the Family Life Center after delivery?
What security system do you have in place to protect my newborn?
What is a Level II NICU?
Why would my baby need the NICU?


What is the contact number for the Family Life Center?

Please call 310-900-7912 to reach the Family Life Center.

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Where is the Family Life Center located?

We are located at 3630 East Imperial Highway in Lynwood, at the intersection of Imperial Highway and Martin Luther King Jr. Boulevard. The Family Life Center is separate from the main hospital, located on the northeast corner of the campus.

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Do you offer free parking?

Yes, we do. The parents just need to have their ticket stamped by the department before leaving.

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How do I enter the Family Life Center?

We are the round building in the front of the hospital campus on the corner of Imperial Highway and Martin Luther King Blvd. You will enter through the front doors of the building where a screener will greet you. You will then be taken up to the Labor and Delivery area.

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Do you have private rooms?

Yes! We have private labor and delivery and postpartum rooms.

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How do I pre-register?

You can download the pre-registration form here and email it to sfmc-familylifecenter@primehealthcare.com or fax it to 310-900-8205.

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Can my partner stay overnight?

Yes. Each private room has a pullout bed for your partner.

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What are your current visitor guidelines?

Up to two support persons are allowed to be present with the patient. In addition to the support person(s), a doula, if desired by the patient, is permitted to be present if prior arrangements have been made with the hospital and the doula complies with hospital PPE and infection control guidelines. The visiting hours for NICU are 7:30am-6:00pm and then 7:30pm-6:00am. Two support persons may visit at the same time.

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What should I bring with me when it is time to deliver?

We provide everything you will need for your hospital stay! You are welcome to bring items such as toiletries or a favorite pillow that will make your stay with us as comfortable as possible.

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How many people can be in the delivery room with me?

Currently, we are allowing one support person.

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Is St. Francis Medical Center a Baby-Friendly hospital?

Yes! We have been a designated Baby-Friendly hospital since 2014. A Baby-Friendly designation means that we offer special services and support to assist you in breast-feeding your baby. We have certified lactation consultants who can help answer any questions you may have.

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How long will I be in the Family Life Center after delivery?

Women who have delivered vaginally stay 24 hours after birth, on average. For women who delivered via C-section, their stay is 72 hours, on average.

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What security system do you have in place to protect my newborn?

We use the Safe Place monitoring system. A sensor is placed on the ankle of your baby shortly after birth. It will alarm throughout the FLC if your baby is taken outside your room.

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What is a Level II NICU?

A Level II NICU provides specialized care for newborns. A newborn may need to stay in the NICU for specialized treatment. The NICU at St. Francis Medical Center is unique to Southeast Los Angeles due to our partnership with CHOC and UCI Health. Through this partnership, more than 70 neonatologists, newborn hospitalists and high-risk OBs will be accessible to patients of St. Francis Medical Center.

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Why would my baby need the NICU?

Babies are sent to NICU for various reasons. Some babies require a short transition time after birth. We observe and gently transition the babies so that they can go back and be with their families. Some babies are born premature and will require an extended length of time in the NICU until they are ready to go home. Some other reasons for admission would be for infection, respiratory issues or feeding difficulties. Learn more about reasons why babies may need the NICU here.

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If you do not see your question answered here, please call the Family Life Center at 310-900-7912.